Responsible Gambling

At Red Tiger we take responsible gambling seriously. We want every player to enjoy our site while staying in control, so we provide clear tools and support to help you manage your play. Our approach focuses on safety, transparency and practical controls that you can set up quickly from your account or with help from our team.

Player protection principles

We prioritise player safety by offering straightforward options to limit spending and play time, and by monitoring accounts for signs of risky behaviour. We treat requests for help and self-exclusion with respect and confidentiality, and we support players who need to take a break from gambling.

Activity-control tools

Deposit and loss limits

You can set daily, weekly and monthly deposit limits in your account. Limits can be lowered immediately; increases are subject to a cooling-off period to prevent impulsive changes. We also offer loss limits so you can cap how much you’re able to lose over a set period.

Time limits and session reminders

Use session timers and reality checks to stay aware of how long you play. Session reminders pop up after a set period and show elapsed time and net results. Account breaks let you block access for short periods such as 24 hours, 7 days or 30 days.

Self-exclusion

If you need a longer break you can self-exclude for fixed periods such as 6 months, 1 year or 5 years. Self-exclusion locks your account, stops marketing communications and prevents reactivation until the exclusion period ends. To self-exclude, use your account settings or contact our team.

Signs of problematic behaviour

Watch for these common warning signs: spending more than intended, chasing losses, borrowing money to gamble, hiding gambling activity, changes in mood linked to play, or neglecting work and family commitments. If you notice any of these in yourself or someone you care about, consider using our control tools or seeking help.

Practical tips for staying in control

1. Set deposit and loss limits before you play and stick to them.

2. Enable session reminders and take regular breaks.

3. Keep gambling funds separate from everyday banking and avoid using credit for play.

4. Talk to a friend or family member if gambling is affecting your mood or finances.

Professional help and support organisations

If you need support, contact provincial problem gambling services such as ConnexOntario or contact international resources like Gambling Therapy. You can also reach out to local health services for confidential assistance. For account-related help with limits or self-exclusion, contact [email protected] and our team will guide you through the options.

If you prefer, our support staff can explain tools step-by-step and help you set limits. At RedTiger we’re committed to providing a safe environment and practical controls so you can play responsibly.